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Start, Stop, Do Different
Many people are familiar with the expression, Start, Stop, Do Different from personal evaluation processes -- those regularly scheduled reviews by our supervisor. Management will often use this outline...
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Leadership Tips – Customer Service Training Is For Managers Too
Good managers know that customer service is the lifeblood of any successful company. It’s costly to run a business that is dependent on “new” customers. It’s far more cost efficient to focus on...
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Let’s Talk Leadership with Bill Hogg: Brian Bentz CEO PowerStream Part 3
Finding the right fit when hiring is essential to creating a strong organizational culture. However, many new hires, and even employees with years of service, often struggle to find where they fit...
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A 3-Step Process for Creating a Sustainable Performance Culture
It’s no secret that all leaders want to have a higher performing culture. We want to meet our business goals and objectives, have a culture that attracts top talent, and be a place where people find...
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Leadership Tips – 5 Ways Managers Should Support Their Employees
It’s essential that staff receive support or they can’t do their job properly. Support isn’t limited to merely work-related aspects of the job but to other things such as morale and recognition as...
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9 Tips for Starting an Employee Engagement Program
We have all heard the importance of developing engaged employees at our workplace, but too often the articles are full of theoretical discussion instead of practical steps to making it happen. Without...
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Let’s Talk Leadership with Bill Hogg: Brian Bentz CEO PowerStream Part 4
Too many organizations fail to acknowledge or recognize just how powerful recognition, in and of itself, can be without a reward (a gift card, for example), and how it needs to be done on a regular...
View ArticleVIDEO: Bill Talks About Character Vs. Competence
This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks...
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Leadership Tips – 5 Ways Managers Should Support Their Employees
It’s essential that staff receive support or they can’t do their job properly. Support isn’t limited to merely work-related aspects of the job but to other things such as morale and recognition as...
View ArticleClik here to view.
9 Tips for Starting an Employee Engagement Program
We have all heard the importance of developing engaged employees at our workplace, but too often the articles are full of theoretical discussion instead of practical steps to making it happen. Without...
View ArticleClik here to view.
Let’s Talk Leadership with Bill Hogg: Brian Bentz CEO PowerStream Part 4
Too many organizations fail to acknowledge or recognize just how powerful recognition, in and of itself, can be without a reward (a gift card, for example), and how it needs to be done on a regular...
View ArticleVIDEO: Bill Talks About Character Vs. Competence
This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks...
View ArticleVIDEO: The Importance Of Being Innovative
Bill talks about the importance of innovation in building differentiation into the customer experience when building loyal customer relationships. Exceptional customer relationships are not based on...
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Transformative Leadership and Change Realization
This is the first in our leadership consulting series of articles that looks at creating transformative change in your organization. The full series will be available for download as a white paper once...
View ArticleVIDEO: Leadership Speaker Preview
Check out this video that provides a glimpse of how Bill can help your organization. Senior leaders hire Bill to stimulate change – to create passion and productivity with people and measurably improve...
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3 Reasons Why Customer Service Should Exceed Expectations
This is the fourth in a series of six articles that looks at different aspects of excellent customer service and how it leads to increased overall profitability. The full series will be available for...
View ArticleVIDEO: Bill Talks About Expectations
This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks...
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5 Tips To Create More Powerful Employee Engagement
An engaged workforce is a productive one. Here are 5 tips for creating more powerful employee engagement in your organization: 1.Clarify what’s expected of employees It’s essential that your team...
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5 Ways Courageous Leadership Evokes Action and Engagement
Courageous leaders set the tone for organizational performance. When leaders establish themselves as a strong and courageous personality they set the tone for the rest of the company and shape the...
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8 Emotional Drivers of Employee Engagement
We’ve all seen the lists -- the definitive list of drivers for employee engagement. Unfortunately, every research company and consultancy has a slightly different list. If it’s not on the list, is it...
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