5 Reasons Why Most Change Management Initiatives Fail
While success is what we strive for, failure -- at least initially -- is what many of us experience. Over the years, I have come across many companies that have a desire to change – they want to change...
View ArticleLet’s Talk Leadership: Don Walker CEO Magna International PART 4
You are only as good as the team with which you surround yourself. As an organizational leader, whether you are the CEO, a territory manager or department head, you have to realize that you cannot do...
View ArticleVIDEO: Bill Talks About Being Accountable
This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill tells a...
View Article3 Steps to Stimulate Change and Establish a Clear Purpose
This is the third in a series of articles that discuss the 3P Change Equation (Purpose, Passion, Process) approach to change in any organization – the foundation of my Fired up & Focused keynote...
View Article8 Change Leadership Strategies for Sustainable Results
Most change initiatives fail. This is a fact that too few leaders truly understand. Change is never easy. People are resistant to it and people will not just change because you tell them to. All it...
View ArticleVIDEO: On Brand vs. Off Brand Customer Experience
This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks...
View ArticleWhy Passion And Emotion Are Key Drivers of Sustainable Change
This is the fourth in a series of articles that discuss the 3P Change Equation (Purpose, Passion, Process) approach to change in any organization – the foundation of my Fired Up & Focused keynote...
View ArticleVIDEO: Bill Talks About Being Energized
This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectation of the organization. Bill talks...
View Article3 Ways To Assess Your Organizational Leaders And Their Capacity To Lead
Rarely is a great leader born. Developing leadership capacity and the “must have” leadership characteristics does not happen by accident. Organizations cannot sit back and hope leaders develop....
View ArticleLet’s Talk Leadership: John O’Donnell, CEO Allstate Insurance – PART 4
Your team should always be acknowledged and rewarded for the good work they do. Feedback is an essential component of a high performance environment. Leaders need to be willing to listen to what their...
View ArticleThe Importance of a Distinctive, High Performance Culture
All companies strive to have their team arrive each day highly motivated, ready and eager to do what it takes to get the job done. However, this is more of an ideal than reality. Motivation comes and...
View ArticleLet’s Talk Leadership: Brian Bentz CEO PowerStream Part 1
A high performance work environment is the goal for all organizations. Success begins and ends with the people in your organization, and when leadership provides clear expectations and an environment...
View Article5 Steps to Turn a Negative into a Positive Customer Experience
A negative experience often means the customer goes elsewhere with their business -- and often they tell their friends. So each lost customer means more than just their lost business, but it results in...
View ArticleHaving a Clear Change Process: The 3 Elements of a No Excuse Mindset
This is the fifth in a series of articles that discuss the 3P Change Equation (Purpose, Passion, Process) approach to change in any organization – the foundation of my Fired Up & Focused keynote...
View ArticleBe Consistent — Then Become Great!
I recently read an article “Consistency Is Far Greater Than Rare Moments of Greatness” by Scott Ginsberg The Nametag Guy. In it he makes the point “Because ultimately, consistency is greater than rare...
View Article5 Ways for Leaders to Influence Organizational Culture
Leaders have a huge influence on organizational culture. In fact, you probably have more influence than you realize, and sometimes this can bite you if you are not conscious of how your words and...
View Article5 Tips To Create More Powerful Employee Engagement
Positive, engaged employees will stay with a company much longer than those who simply turn up and do the bare minimum because they’re unhappy, bored or the job isn’t challenging enough for them....
View ArticleIs Your Leadership Limiting Your Organizations Ability to Grow?
Leadership capacity is more than simply skill development; it’s about performance, growth, transformation and change. For the purpose of our discussion in this series of articles, let’s define it as;...
View Article5 Steps To Create A Culture Of Leadership
This is the fourth in a series of six articles that looks at leadership capacity and its impact on organizational growth. The full series is available as a white paper Building Leadership Capacity....
View Article3 Key Elements of a Strong Change Management Framework
This is the sixth in a series of articles that discuss the 3P Change Equation approach to change in any organization – the foundation of my Fired Up & Focused keynote and workshops. Realizing a...
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